Shipping policy

This Shipping Policy covers orders placed with RoselleVey, including preparation, delivery coverage, checkout charges, tracking and assistance with delivery problems.

Delivery Summary

Shipping coverage: all 50 states in the United States.
Order processing: 1–3 business days. Weekend and holiday orders start processing on the next business day.
Tracking information is provided after dispatch.
International orders: contact the store before ordering to confirm destination availability and shipping charges.

Order preparation and the carrier’s transit period are different stages. This policy does not state a fixed number of transit days or guarantee a delivery date.

Delivery Services and Transit

Review any delivery-service information presented for the actual order. Transit can vary with the destination, selected service and carrier conditions; no fixed transit-day commitment is made in this policy.

An estimate should be read as an estimate, rather than a guaranteed arrival date. Follow the tracking reference issued after dispatch for the available shipment status, and include it when asking the store about a delivery.

Preparing an Order

Orders are processed in 1–3 business days. Orders received during a weekend or holiday begin processing on the next business day. This preparation period comes before carrier transit.

Use the order confirmation and dispatch notification to distinguish preparation from shipment movement. If timing is important, contact the store before purchasing for clarification rather than assuming a particular arrival date.

Products and Destinations

The store currently offers Everyday Graphic Tees, V-Neck Statement Tops, Long-Sleeve Messages, Sweatshirts & Sweaters, Hooded Printed Layers, Jersey Styles, Jackets & Shackets, Cardigan Layers. Domestic shipping covers the 50 United States states. Check the order details and destination used in checkout before completing a purchase.

International customers should contact the store before ordering to confirm whether the destination can be served and the applicable charges. A product listing does not by itself confirm international delivery for every item or address.

Delayed, Missing or Damaged Parcels

For transport damage or loss, contact the store within 48 hours of delivery or the expected delivery date. Include the tracking information, latest delivery status and a clear explanation of what happened.

For damage, retain the item and packaging and provide relevant photographs. If tracking says delivered but the parcel cannot be found, describe that status when requesting help. These reporting instructions do not waive mandatory consumer rights.

Address Corrections and Changes

Check the recipient and delivery address before submitting an order. If a mistake is discovered, email raymondiniko1130@outlook.com promptly with the order reference, incorrect detail and requested correction.

State whether a dispatch notification has been received. The current fulfillment stage determines what can be checked or changed; a message does not itself reroute a parcel or confirm that a requested change has been made.

Dispatch Information and Tracking

Tracking information is supplied after dispatch. Use the tracking reference belonging to the order, and keep its confirmation and shipment notice for later questions. A dispatch message and later carrier scans describe different stages.

The footer Order Tracking link opens the external tracking service. Use that service to enter the shipment’s tracking number directly. If assistance is needed, send the store the order reference, tracking reference and latest status; do not send payment credentials.

Charges, Tax and Currency

Review the shipping amount and any tax shown in checkout before authorizing payment. Charges should be assessed for the actual order, service and delivery address rather than assumed from an earlier purchase. The shop currency is USD. Review the currency and final amount shown for your actual checkout.

A service name alone does not establish a fixed charge or delivery time for every destination. International availability and charges require confirmation before placing the order. This policy does not change the shipping settings or rates displayed for the transaction.

Returns and Delivery Questions

Return eligibility, the 30-day request window and refund timing are described in the Refund Policy. Follow the destination and method provided after return approval rather than sending a parcel to the public contact address by default.

For a delivery question or an international-order inquiry, email the store with the relevant product, order and destination information. Read the current published policies together with the details shown for the actual purchase.